Shipping Policy
Last Updated: August 18, 2026
At 406 Worx Store, we work to package and deliver custom apparel, personalized drinkware, handcrafted gifts, home décor, vintage merchandise, and other items safely and efficiently. This Shipping Policy explains our processing times, delivery estimates, shipping costs, tracking, and the steps to take if an order is delayed, damaged, or lost.
Quick Reference
| Topic | Summary |
|---|---|
| Order processing | 1–3 business days |
| Domestic shipping for orders under $99 | $6.99 USD |
| Domestic shipping for orders of $99 or more | Free |
| Estimated domestic transit time | 5–10 business days after processing |
| International shipping | Rates shown at checkout; estimated transit is generally 5–10 business days after processing, subject to destination and customs |
| Tracking | Sent by email after an order ships |
| Late-order contact point | Contact us if the order has not arrived within 20–25 business days after shipment |
| Transit damage reporting | Contact us promptly; report within 48 hours of delivery whenever possible |
1. Domestic Shipping Rates and Delivery Estimates
We offer flat-rate shipping within the United States. Shipping charges apply to the merchandise total before taxes and are shown at checkout before you complete your order.
| Shipping method | Order value | Shipping cost | Estimated transit time |
|---|---|---|---|
| Standard Shipping | Under $99.00 | $6.99 USD | 5–10 business days |
| Free Shipping | $99.00 and over | Free | 5–10 business days |
Transit time begins after the order-processing period described below. Total delivery time is the estimated processing time plus the estimated carrier transit time. Delivery estimates are not guaranteed and may vary because of carrier operations, weather, volume, destination, or other factors outside our control.
2. Order Processing and Fulfillment
Please allow 1–3 business days for us to review, prepare, package, and fulfill an order. Custom and personalized items may require the full processing period or longer if a design clarification is needed. We will contact you if there is a material delay.
Orders submitted before 5:00 PM local Kalispell time on a business day will normally begin processing that day. Orders placed after the cut-off time, on weekends, or on public holidays begin processing on the next business day. Our regular fulfillment days are Monday through Friday, excluding public holidays.
3. International Shipping
406 Worx Store offers international shipping where it is available at checkout. International shipping rates are calculated at checkout based on the destination, package weight, dimensions, and available service levels.
International transit is generally estimated at 5–10 business days after processing. This is an estimate only. Customs processing, local carrier handoffs, delivery-area conditions, and import procedures may add time. Some international shipments may have limited tracking visibility after a local carrier receives the package.
Customs, Duties, VAT, and Import Charges
For international orders, import duties, customs fees, VAT, brokerage fees, and other destination-country charges are not included in the product price or shipping charge unless they are explicitly shown at checkout. The recipient is responsible for these charges. Please check with the relevant customs authority before ordering if you need information about possible charges or restrictions.
4. Shipping Carriers and Fulfillment Origin
Depending on the destination and service selected, we may use USPS, DHL, or another reliable carrier or delivery partner. The carrier for your shipment will be identified in your shipping-confirmation email whenever tracking is available.
Orders may ship from our Kalispell location or from a fulfillment partner when necessary to complete the order efficiently. This does not change the shipping price or the delivery estimate displayed at checkout unless we contact you before shipment.
5. Order Tracking and Shipment Notifications
When your order ships, we will send a shipping-confirmation email to the email address entered at checkout. When available, that message includes the carrier, tracking number, and a tracking link.
You may also use our Order Tracking page or the carrier’s website to view the latest shipment status. Please ensure that your email address and telephone number are correct at checkout so you can receive delivery updates.
6. Delivery Delays and Late Orders
Delivery estimates are provided in good faith but are not guaranteed. Delays may occur because of severe weather, carrier disruption, customs inspections, high seasonal volume, public holidays, address verification, or incomplete delivery information.
If your order has not arrived within 20–25 business days after shipment, contact us with your order number and tracking information. We will review the shipment and work with the carrier to investigate the delay or confirm whether the package has been lost.
7. Shipping Address Accuracy and Lost Packages
You are responsible for entering a complete, accurate shipping address at checkout. Your address should include your full name, street address, unit or apartment number when applicable, city, state or province, postal or ZIP code, country, and a telephone number for delivery coordination.
406 Worx Store is not responsible for delays, failed deliveries, or lost packages caused by an incorrect, incomplete, or illegible address provided at checkout. If a carrier returns a package to us because of an address issue, we will contact you. Additional shipping charges may apply before the package can be re-sent.
If a package is marked delivered but you cannot locate it, or the carrier confirms that it is lost in transit, contact us promptly at support@406worx.com or +1 (406) 607-0144. We may request your order number, tracking information, and any information needed to open a carrier investigation.
8. Shipping Restrictions and Special Addresses
Each order can be shipped to one delivery address. To send items to multiple addresses, please place separate orders.
We may ship to U.S. PO Boxes when the selected carrier supports that service, typically USPS. Availability for APO/FPO and other military addresses may vary by item and carrier. Contact us before ordering if you need delivery to a military address or another special destination.
Local pickup may be available at our Kalispell location when the option is displayed at checkout or when confirmed by our team. Do not visit for pickup until you receive an email stating that your order is ready.
9. Damaged or Defective Items Upon Arrival
If a package or item arrives damaged, take clear photographs of the outer box, shipping label, internal packaging, and affected item. Keep all packaging materials until the issue is resolved. Then contact us at support@406worx.com or +1 (406) 607-0144 with your order number and photographs.
Please report transit damage within 48 hours of delivery whenever possible so that we can pursue a carrier claim. For confirmed transit damage, a fulfillment error, or a product defect, we will provide the appropriate return instructions and offer a replacement or refund in accordance with our Return & Refund Policy.
10. Shipping Support
| Contact method | Details |
|---|---|
| support@406worx.com | |
| Phone | +1 (406) 607-0144 |
| Store / correspondence address | 20 N Main St Suite 131, Kalispell, MT 59901, USA |
| Support hours | Mon–Fri, 10:00 AM–5:00 PM, local Kalispell time |
| Website | 406worx.com |
11. Related Policies and Updates
This policy should be read with our Return & Refund Policy, Payment Policy, Privacy Policy, and Terms of Service. If a conflict arises, the policy that specifically addresses the relevant subject controls to the extent permitted by law.
We may revise this Shipping Policy when our fulfillment practices, available services, or legal obligations change. The current version will be posted on this page with the updated “Last Updated” date.
